Skip to content

All articles

← Knowledge Base

  1. Cannot login to Gmail - access denied or Sign in with Google temporarily disabled for this app

  2. Connections fail with error similar to 'Too many simultaneous connections'

  3. Contact 2Checkout (now Verifone) for billing questions

  4. Csv or Excel to a database

  5. Exchange Office365 Auth - Custom client authentication configuration

  6. Exchange Office365 Auth - Modern auth system browser support

  7. Having trouble connecting, connection failed or authentication/login failed?

  8. How do I download from a given date?

  9. How do I re-download the same attachments?

  10. I received the "Google Account: sign-in attempt blocked" email?

  11. I see [THROTTLED] in the Status, what is that?

  12. Installing a support extension license

  13. Integrate document management system or content management systems with email

  14. Issues with login or authentication (Microsoft or Google)? Try this.

  15. Latest PRO Client and PRO Server builds (how to get them)

  16. License cannot be activated as license could not be validated with the license server

  17. License validation failures or lost or license activation problems when moving systems

  18. Logging Quantity -- verbose vs non-verbose logging

  19. Lost settings help

  20. Need help from GearMage support? Speed up the support response by following these easy tips...

  21. Office365 or Outlook permissions

  22. Office365/Exchange connection failed login, username/password incorrect or Autodiscover service couldn't be located.

  23. PRO and PRO Server settings folder location and permissions failure or problems

  24. PRO Client vs Server license

  25. PRO Server multiple admins

  26. PRO: Find which rules matched for which emails using Rule Tracing

  27. Purchase link for v3.x product/support extensions (non-subscription)

  28. Run as a Windows Service

  29. Save emails to magic folders or hard drive

  30. Save emails with attachments as PDF, TIFF, DOCX and many more

  31. Security with Mail Attachment Downloader

  32. Service fails to start or problems with configuration errors

  33. Settings or default email account are not being saved upon program start

  34. Some attachments not downloading with Gmail

  35. The Autodiscover service couldn't be located or Office365/Exchange connection issues

  36. Troubleshoot: Attachment problems or issues -- send us logs

  37. Upgrade from PRO to PRO Server or install PRO Server over the PRO version

  38. Why does it download all my mail?

  39. Why is Selected Folders grayed out?

  40. Yahoo Mail IMAP connectivity problems or issues

Feedback and Knowledge Base

(thinking…)